Credentialing Services
Our team handles the complexities of provider credentialing and enrollment, ensuring your healthcare professionals meet payer requirements for seamless patient care and reimbursement - so you can focus on what matters most - your patients.

Our provider credentialing process includes:
- Audit of all providers to ensure they are contracted and credentialed with all current plans of the practice
- Audit, completion, and maintenance of provider CAQH file
- Completion of re-credentialing applications as they are required, Medicare revalidation, and Medicaid revalidation
- Access to online portal that tracks and confirms completion of re-credentialing applications, re-validations, etc.
- Tracking of provider documents and their expirations including medical license, liability insurance and DEAs
- Completion of all Medicare Advantage quarterly attestants
- Deletion of providers who have left the practice
- Hospital privilege credentialing

How long does the credentialing process take?
Traditional medical credentialing is often a lengthy and manual process, typically requiring three months or more to complete. These delays can impact a provider’s ability to begin practicing or participating in insurance networks, affecting patient access to care.
With our expert team managing payer relationships and access to our Client Credentialing Portal, you’ll see results in a fraction of your current credentialing process.
“NGA Healthcare has been essential and pivotal to our growth over the years. Their assistance with credentialing and contracting has helped our practice grow in multiples over the years. Having experts assisting with contracting is a huge contributing factor to our practice's success”
Pima Pain Center
Credentialing Service Options
Based on the needs of your practice, we offer short-term and long-term credentialing options that greatly reduces the time spent on credentialing new providers.
One Time Credentialing Service
- Your own turn-key credentialing team at a low monthly cost!
- Portal with real time updates on our credentialing progress - never be in the dark
- Dedicated account manager to provide personal and quick attention
- Assistance with provider adds, re-credentialing, address updates and all other credentialing requests from your payers
- Maintenance of provider credentials, CAQH and tracking of DEA, license and insurance expirations
- Payer resolutions: If there is a credentialing issue, we reach out to the payer and resolve the issue for you
- Hospital credentialing and recredentialing (additional cost per facility)
- Lower instances of denials due to credentialing and faster credentialing times
- Low monthly cost per provider, per month
Ongoing Credentialing Maintenance
- Paneling of your new providers (new graduates and current practitioners)
- Dedicated account manager for quick and personal assistance
- Access to your own real time portal - never been in the dark on your progress!
- Setup of Medicaid and Medicare registration
- Assistance with CAQH account creation and completion
- Hospital admitting privileges
- Faster credentialing times and clear documentation of all applications submitted and all payer correspondence
- Turn key and start to finish including documentation of effective dates
Client Credentialing Portal
Clients have 24 hour access to our portal that provides up to date statuses and documentation of all provider credentialing.
Credentialing Status
Shows the credentialing status for all of the providers and each of the respective payers that the provider needs to be credentialed under. This includes all correspondence and documentation for obtaining an effective date for the payer.
Admitting Privileges
Shows the status and all correspondence pertaining to obtaining Hospital Admitting Privileges for a provider.
Expirations
Shows the status and expirations for all the documents needed for CAQH and payer credentialing. Automatic reminders are sent when the expiration dates are near for each document for each provider.
Recredentialing
We track recredentialing timelines and due dates for each payer to make sure each provider is recredentialed without any gaps in network states.
Why choose NGA Healthcare as your provider credentialing consultant?

Thorough Onboarding Audit
Ensuring all providers are contracted and credentialed with all current plans of the practice.

Cost Savings
Save your practice valuable time and eliminate lost income, delivering a return on investment that far exceeds the cost.

Credentialing Portal
Access to live provider credentialing statuses, documentation, and a centralized information storage database.

Cost-effective Scaling
Ensuring new applications and follow-ups are completed in a timely fashion.

Get a Free Consultation
Contact NGA Healthcare today to see how we can help optimize your practice.
Credentialing Case Studies
Otolaryngology (ENT) Group
An Otolaryngology (ENT) group with 10 providers requiring streamlined credentialing with multiple health plans.
The Challenge:
Historically, the group faced significant delays in the credentialing process, taking 8 to 12 months to fully credential a provider with all health plans. These prolonged timelines led to delays in revenue generation and operational inefficiencies.
The Solution:
NGA Healthcare partnered with the ENT group to expedite their credentialing process. Key actions included:
- Implementing a structured and efficient approach to manage the credentialing workflow.
- Coordinating with health plans to address bottlenecks and reduce delays.
- Providing ongoing support to ensure accurate and timely submission of required documentation.
The Results:
NGA Healthcare successfully reduced the credentialing timeline to just 6 months—a significant improvement over the group’s historical average of 8-12 months.
Financial Impact:
The practice realized an estimated $230,000 in additional revenue, generated 6 months earlier than their previous credentialing processes allowed.
Conclusion:
By optimizing the credentialing process, NGA Healthcare not only accelerated provider enrollment but also unlocked substantial financial benefits for the practice. This case demonstrates how efficient credentialing can drive revenue growth and operational success for healthcare organizations.
Multi-Specialty Surgery Practice
A multi-specialty surgery practice with 40 providers requiring ongoing credentialing services.
The Challenge:
The practice faced inefficiencies in its credentialing process, leading to significant revenue leakage. NGA Healthcare identified that approximately 5% of providers were not enrolled in certain health plans. These enrollment gaps resulted in out-of-network denials amounting to approximately $40,000 per month in accounts receivable—a major financial and operational burden for the practice.
The Solution:
NGA Healthcare implemented a proactive credentialing strategy to address these challenges. Key actions included:
- Conducting regular audits of the provider list to ensure all 40 providers were enrolled and in-network with all applicable health plans.
- Collaborating closely with the practice to streamline enrollment processes and close any gaps in network participation.
The Results:
NGA Healthcare’s diligent efforts yielded transformative outcomes:
- Reduced the number of providers out of network to zero, eliminating enrollment-related issues.
- Decreased out-of-network denials, effectively recovering the $40,000 per month previously lost in accounts receivable.
Conclusion:
By partnering with NGA Healthcare, the practice not only enhanced its credentialing process but also achieved measurable financial improvements. This case highlights how proactive management and consistent auditing can eliminate inefficiencies and secure revenue stability for healthcare organizations.
Dermatology Group
A dermatology group with 25 providers seeking to resolve ongoing credentialing challenges and improve operational efficiency.
The Challenge:
The group faced persistent credentialing issues that hindered revenue growth and strained internal resources. Staff dedicated to credentialing were overextended, impacting productivity and creating inefficiencies across the organization.
The Solution:
NGA Healthcare stepped in to resolve the practice's credentialing issues. Key actions included:
- Conducting a comprehensive review of the credentialing process to identify and address inefficiencies.
- Implementing a structured and scalable system to handle credentialing needs across all 25 providers.
- Relieving internal staff of credentialing duties, allowing them to focus on other critical roles within the organization.
The Results:
Within three months, NGA Healthcare resolved all ongoing credentialing issues, delivering measurable benefits:
- Internal staff previously handling credentialing were reassigned, effectively saving the practice the equivalent of 1.5 full-time employees (FTEs).
- The practice reduced payroll expenses by approximately $9,000 per month in wages and benefits.
- Improved credentialing processes also contributed to increased revenue generation by ensuring providers were enrolled and in-network with all health plans.
Conclusion:
By partnering with NGA Healthcare, the dermatology group transformed its credentialing operations, achieving significant cost savings and enabling staff to focus on more strategic priorities. This case illustrates how expert credentialing support can enhance efficiency and profitability for healthcare practices.